Privacy Policy

1. Introduction

BackendCloud ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.backeendcloud.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, and contact information
• Educational background and work experience
• Payment and billing information
• Course progress and assessment data
• Career goals and preferences
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our educational services
• Process enrollment and payments
• Communicate with you about courses and updates
• Provide customer support
• Personalize your learning experience
• Assist with job placement and career services
• Analyze website usage and improve functionality
• Comply with legal obligations

4. How We Share Your Information

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Learning management system providers
• Email and communication platforms
• Analytics and marketing tools
• Customer support platforms

4.2 Hiring Partners

With your explicit consent, we may share your information with potential employers and hiring partners for job placement opportunities.

4.3 Legal Requirements

We may disclose your information when required by law or to protect our rights, safety, or the rights and safety of others.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Student records are typically retained for 7 years after graduation to support career services and alumni relations.

6. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection
• Secure payment processing

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

12. Marketing Communications

We may send you marketing communications about our services. You can opt out of these communications at any time by using the unsubscribe link in our emails or contacting us directly.

13. Canadian Privacy Legislation

As a Canadian company, we comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws.

14. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Privacy Officer
BackendCloud
340 Hessle Ave
Toronto, New Liskeard, ON P0J 1P0
Canada
Phone: +1 (647) 542-6312
Email: privacy@backeendcloud.com

16. Data Protection Officer

For questions specifically related to data protection and privacy compliance, you may contact our Data Protection Officer at dpo@backeendcloud.com.